Hotels & Hospitality

The Mystery Partnership started out specialising purely in Hotels and Hospitality as the Managing Partner who founded the company, Graham Hardiman, was from a Hotel background having held General Management positions at prestigious hotels in UK, Australia, USA and the Caribbean.

Many of the team at The Mystery Partnership have specialized in different areas within the Hospitality industry such as Hotel Sales or Spa Management and therefore bring with them a unique ability to tailor our services specifically to the needs of the Hotels and Hospitality businesses.

The Mystery Partnership now work with over 400 hotels and Conference Venues throughout the UK, Europe, North America, Caribbean and South Africa to improve business success through better customer Service Standards.

With such a wide range of clients from small individually owned hotels to larger groups, The Mystery Partnership is able to offer a quality International benchmarking system of service standards using the wealth of data available.

Online Enquiry

If your business operates in the Hotels & Hospitality Industry why not fill out the form below and see how we can help you.